Customer documentation
Invoices
Review invoice status, dates, totals, line items, and related service context.
Invoice list
Invoice number
Open invoice detail from the invoice list.
Status
Check whether an invoice is unpaid, paid, cancelled, or otherwise marked.
Line items
Review what the invoice includes and which service it relates to.
Billing support
Open a ticket if a total, status, or line item looks wrong.
When to contact support
- 1The invoice total does not match the plan or service you expected.
- 2A paid invoice still appears unpaid after a reasonable processing window.
- 3The invoice is tied to the wrong domain or service.
- 4You need a copy of an invoice or clarification on a line item.